Product Information

How to create a quote?

We do not provide quotes for items available directly on our website. You can create your own quote by adding the desired items to your basket. The total amount and shipping costs will be calculated automatically and visible from your Basket.

We provide quotes for glazing installation services and new vehicles by Heode.


How do I know that the item I want to order is in stock?

Our stock is managed in real time. The indication Product in stock means that this product is present in our warehouses. There is no risk of purchasing an unavailable item, as adding an out of stock item to the basket is not possible on our site. Once back in stock, the product can be added to the basket and ordered.


Is it possible to pre-order an item and have it shipped to me when it is available again?

Pre-ordering an item is not possible, however you can be notified by email of its availability as soon as it is back in stock by entering your email address in the Notify me when available field.


Do you provide a cutting template for the window I wish to purchase?

The cutting template is already present on your vehicle. You will simply need to follow the shape of the metal sheet visible inside at the location of your future window.


Are your flat-pack furniture easy to assemble?

Enabling everyone to fit out their own vehicle is our number one mission. The ease of assembly of our furniture is our priority. Our designers think about this from the very first stages of designing our furniture. To make it even simpler, we provide instructions to guide you step by step.


What equipment do I need to install a kit?

To assemble and install a Heode piece of furniture, you will generally need a pencil, a Phillips screwdriver, an Allen key, a mallet and a jigsaw.


I cannot add a pack consisting of several products to the basket

It is not possible to add a pack to the basket when one of the products in it is out of stock. Each product in a pack is available individually, so it is possible to purchase each product separately if you wish.


How to be notified when a product is back in stock?

It's very simple, just register by entering your email in the "notify me as soon as available" field. You will receive an automatic email when stock is available again. Please note, some of our products are in high demand and sell out very quickly, so keep an eye on your emails :)


The product price changes when I enter my delivery address outside France

French VAT is 20%, the price of our products is calculated with this VAT rate. The law on intra-Community (European) VAT obliges us to apply the VAT of the country where the order is received. This price change takes place when the shipping country is chosen. (example: Portugal 23%, Belgium 21% ..) 


What products are recommended to maintain my Heode furniture? 

You will find all the necessary information in our maintenance guide.